Resident Information and Resources
Campus Living Information for the University of Wisconsin Whitewater
Leases and Rental Agreements
Sample Rental Agreement
- A lease is a binding contract between you and your roommates and HSI Rentals, L.L.C. This is something that is enforceable in a court of law. Do not take signing a lease lightly – read the fine print.
- We will prosecute to the fullest extent of the law to ensure full and complete payment.
- If you choose to break the lease (move-out early), you are responsible to find a sub-lessor (another tenant to fill your spot). You will be charged $200 for breaking the lease, as you agreed upon in the rental agreement.
Rent Due Dates
- Leases starting September 1: Rent is due August 1 and December 1 of the same year.
- Leases starting July 1: Rent is due June 1 and December 1 of the same year.
- Summer rent is included in your first payment.
Rent Payment Methods
Rent can be paid in three different methods:
Your resident portal: This is the easiest method of payment. Please log in
to your portal by clicking on the button below and log in. If you have any issues
logging in, please call 262-949-2390. Once you are logged in, click on the “payments”
tab. This is your lease ledger of your entire unit. You will see all transactions of
all of your roommates here. The picture below explains how your lease ledger is broken
down. Click “Make payment” to submit a payment. Click the field, “Other amount” and
enter in your amount of rent from the lease ledger in the previous page. Select which
payment method you want to use. Note that credit cards use a 2.75% transaction fee, and
bank accounts only cost $1 per transaction. You can pick a date to have the payment to
process. This can be on the due date, or the day of. Please make sure to follow the
respective due dates to avoid any late fees of $100.
Drop box: You can request/purchase cashiers checks or checks from your bank.
NO CASH PLEASE! Place the check in an envelope with your name and the unit you live in.
Checks can be deposited in our “Drop-Box” outside our office to the right of the front
door at 212 S. Second St. Whitewater, WI 53190. There is a $50 fee for returned checks
or insufficient funds.
Mail: Checks can be mailed to P.O. Box 126, Whitewater, WI 53190, or to our office at 212
S. Second St. Whitewater, WI 53190. Please note your name and unit number in the memo or on
a separate sheet of paper. There is a $50 fee for returned checks or insufficient funds.
Once we receive your payment, you will get a digital receipt stating that you have made
your payment. If you have any questions on paying your rent, please give us a call or send
us an email.
Failure to make payment on-time will result in a $100 late fee per payment, as you agreed
upon in our rental agreement.
Paying and Switching Over Utilities
To switch your water bill over to your name, please call 262.473.1383. This should be done immediately after the apartment is turned over to you. You are responsible for utilities starting the day you receive the text message stating your unit is ready.
Your water bill can be paid by three methods:
- In person: Go to the City Hall at 312 W. Whitewater Street, right next to The Sweet Spot downtown. Bring your bill with you. You can pay by check, cash, or credit/debit.
- Online: Click here to be sent to the PSN portal. You need to register if you are a first-time user. Click here for instructions.
- Phone: Call 877.885.7968 to pay by phone. Make sure you have your bill ready to provide information.
Click on the links below to be navigated to We Energies (electric and gas) and Charter Spectrum (cable and internet).
- Call this number to switch over the electric and gas to your name: 800.242.9137
It’s easy to get your deposit back. To ensure that your deposit is refunded, pay your rent when it’s
due, clean the property well before you leave, and don’t damage any part of the residence. Be sure to
step on the yellow check out sheet.
Security deposits refunds will be issued 21 days after the last day of your lease.
If you are leaving and your roommates are staying another period, please go to the contact tab and state your name, unit, and your forwarding address so we can refund your deposit. Please make sure you cleaned up your room and took all of your belongings with you. See the “Deep Cleaning Guide” to view a detailed list of how to clean your area before you leave.
- Please click on the button below to view a detailed list of how to deep clean your apartment. This is the best checklist to have to ensure a complete refund
Deep Cleaning Guide
How to Reset a Circuit Breaker
If your power is not working suddenly, it is very likely that you “tripped” the circuit breaker, which is a very common issue. This video will walk you through the process step-by-step.
How To Reset A Tripped Circuit Breaker
How to Unclog a Toilet
- Your garbage tote (if you have one) needs to be taken out the night before pickup. Totes must be returned to storage area by the end of the day of pickup or the city may charge you a $25 fine.
- Please keep the area around your garbage clean. Bugs, rodents and creepy crawlies love crumbs and overflowing garbage. You must take garbage to the dumpster or tote. Don’t throw it outside the back or side door of your building.
General Safety & Maintenance
- The insurance coverage we carry on our buildings does not cover loss of or damage to your personal belongings. It is your responsibility to carry renter’s insurance to cover your possessions. Our coverage is on the building and will not pay to replace any of your items in the event of fire or flood.
- Please do not pile items on or around the water heater or the furnace. This is a major fire hazard.
- Be smart. Don’t use huge nails to hang small things on the walls. Remember, you will pay for damage.
- Always notify us if any of your faucets or the toilet is leaking or not turning off completely. Water costs money and we want to repair leaks as soon as possible.
- Close all the storm windows in the winter to minimize drafts. This is not only more economical, but more comfortable for you.
- PLEASE, contact us with any maintenance issue you have. It is our duty to ensure you have a warm, safe, and enjoyable place to live.
- During the winter time, it is more difficult for air to move throughout your home. This includes warm air to heat your bedrooms. Please leave your bedroom doors open as much as you can to let warm air in.
- Absolutely no smoking in your unit. You will be charged if you smoke indoors. If you do smoke, please designate a bucket to dispose the cigarettes in.
- Please keep all grills and fire pits 10 feet away from any building. These are the number one cause of residential fires.
- Do not dispose of any charcoal in the dumpsters.
- Use our contact form to make any non-emergency maintenance requests, and we will be sure to tend to the issue as soon as possible.
Make it a habit to check:
- Always lock your doors. It’s just good sense. And, turn on a light at night, too. Theft happens.
- The batteries in your smoke alarm frequently. Smoke alarms are useless if their batteries are dead.
- Your carbon monoxide detector to see that it is plugged in and working properly. Please notify us immediately if it’s beeping, as it could be broken. Carbon monoxide can be deadly!
- The furnace filter. It should be changed once a month. Take the time to do this, as it will keep the air cleaner and the furnace running efficiently. It will also reduce the dust that lands on your stuff.
- Parking for visitors, friends, and others is limited to 8 hours.
- Don’t park on the grass! We keep our properties neat and clean and vehicles on the lawn is not part of that plan. The city will issue citations to those who park on the lawn.
- If you are experiencing a shortage of parking stalls in your lot, please call us immediately.
- If you have internet provided at your building included in your utilities, you can check the internet status at our internet status page to see if we are aware of an outage.
- Provided internet access is subject to reasonable restrictions as defined in HSI Rentals Internet Acceptable Use Policy.
If you have any other questions regarding tenant policies, feel free to contact us.